A Paddocks Sectional Title Lifestyle Blog
By Mark Graubner, Australian Sales Manager – Mystrata
A little while ago I was talking to an owner of a sectional title management business. We’ll name this guy ‘John’ for the preservation of his identity. He acknowledged that his increasing involvement within the day-to-day functions of the business had made it difficult for him to focus on the strategic and managerial needs of the business, and whilst this was ok in the short term it was not really where John wanted to be.
Recognising this, John formulated an action plan to return to a position where he feels, as the business owner, he can contribute the highest value input into the business and appropriately manage the growth and direction of the business.
Sadly I’m sure we’ve all too often heard the term ‘work smarter, not harder’ and countering that phrase “I’m too busy to …[insert the challenge that benefits from change]”. Of course this is not a unique issue within the sectional title management industry – it has application to both our work and social lives as well.
Often a catalyst is required to motivate change. This can come in a number of formats such as dissatisfied clients or staff, loss of friends or family, financial or emotional stress to name a few.
Looking specifically within the sectional title management industry, there are a number of functions that must be carried out by every body corporate manager (issuing levies and receipts, processing accounts payable, preparing for and attending AGMs etc.). The difference between having more time to focus on growth and direction of the business and simply running like a mouse on the proverbial treadmill could simply come down to one or more key work flow processes.
In addition, the service levels provided to clients (perceived or real) will diminish – multiple emails and phone calls may abound on the same issue, consuming yet more time that does not exist.
Whilst Mystrata does not profess to hold all the answers, as the technology leaders within the sectional title management industry, we have a number of existing and emerging features that will enable body corporate managers to work smarter, not harder.
Can you relate to this Blog Post? Are you chasing your tail by doing repetitive BC admin tasks leaving yourself with no time to focus on business strategy and how to make your business more profitable? Share with us by commenting below…
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