A Paddocks Sectional Title Lifestyle Blog
I am absolutely BLOWN AWAY!
Yesterday I was lucky enough to be given a demo by David Bugden and Leslie Leahy, from Mystrata, of their Sectional Title Management Software Strataware and MyCommunity which will be available in South Africa soon.
Now, I’ve seen and used my fair share of management software (don’t forget I’ve been a MA myself and managing Paddocks means people often knock on my door looking for endorsements, which you may have noticed we don’t give easily!), but after seeing the Mystrata software I want to get the word out that there is new software on the market that blows all other management software I’ve seen completely out of the water.
Why am I so impressed?
It’s Cloud based. Accessible anywhere on any device. Perfect for small start-up managing agencies that want to keep equipment costs down (no servers etc.). Perfect for managers who want to be able to work from home, at the office, at scheme meetings, anywhere – because work can be saved partially completed and then picked up where it was left off from a new location as long as there is internet connectivity.
It creates crazy efficiencies for managers. And I mean crazy! It uses clever merge functionality that allows you to send ‘global’ communication to all owners across your entire (or a selection of your) portfolio which will arrive in their inbox perfectly tailored for them as if you’d manually pulled all the relevant information specifically for them. For the owners that don’t use email as their primary mailing address, no worries – a PDF doc is ready and waiting to be printed and posted. Similarly, levy statements and arrears notices can be sent to your entire portfolio in a matter of seconds with the click of a button.
It’s clever. Whenever you create an email, letter, meeting document, levy invoice, pay a bill or do anything related to a certain building or unit, the Document Management System automatically saves a copy of the interaction or transaction to a building specific folder – so you don’t have to. Information entered into Meeting Agendas is automatically pulled through to Meeting Minutes. Wherever it is possible for the system to save you time or do something for you – it does it!
The accounting functionality is advanced (accrual and cash based accounting) but the financial reports it creates are simple and easy to understand. Set out simply with explanatory notes contained in attachments – managers can explain body corporate finances with ease and owners can actually understand them! It’s a miracle!!
The owners portal ‘MyCommunity‘ provides a sexy website for each building and can be likened to a combination of internet banking and Facebook. It provides a self-service platform for the owners to login and see their unit ledgers and levy statements at any time, to create and track maintenance and other requests of which the manager will be automatically and immediately notified and to interact with other owners and tenants on the community wall. The trustees and manager have additional administrator rights allowing them to control visibility of certain information, upload and view documents between board members, post events and promotions to the community wall as well as to allow third parties such as local businesses to advertise to the community which can result in an additional source of income for the manager and or the community. MyCommunity has the same ‘backend’ as Strataware, the mangement software, which means the financial and other information visible to owners through the MyCommunity portal is pulled directly from the management software.
I could go on and on but you must be getting tired of reading my glowing review by now!
But just seeing the software in action actually made me want to start a managing agency because I know that using this technology would provide a huge competitive advantage… However, that would definitely be outside the scope of Paddocks current products and services!!
What are your thoughts from what I’ve described of this software? I’d love to hear your feedback. Share by commenting below.